What our Customers Say
98% Careful and Efficient
At Kiwimove we take care to get honest feedback from our customers, for over 12 months we have been routinely collecting data on our performance via Survey Monkey and here is what our clients tell us-
For the full report go to- https://www.surveymonkey.com/results/SM-Q2YX5WC6/
Just to let you know I had a great move with the guys. They worked really hard and got the job done with no fuss.
Thanks for your help with my move.
Sorry for the delay Want to say thanks for the excellent service your guys delivered last week on our move Will definitely recommend you company Thanks again Bert
Rich and I would like to say a big thank you, to you and your boys, Ray and Josh. for the wonderful job they did for us last Thursday in that horrific storm. We had no breakages, scratches or damage of any kind, and we were very appreciative of the care they took in handling our furniture. We couldn’t have chosen to move on a worse day, but thanks to them we are settled in our new home, with no problems. We would be very happy to recommend your company to anyone.
With sincere thanks
Jan and Rich 26/4/17
I had a very positive experience with your team yesterday. The removal men made the stress and strain of moving house a breeze.
Just a note to thank you for our recent move. The guys did a great job taking the stress out of what can be a very stressful day.
Just wanted to say thank you for taking care of our move on Friday, 6 January. Your workers were excellent! They worked fast and took care of our furniture and household stuff like professionals. Kiwimove Furniture Removals is highly recommended!
The boys did a great job, they never complained, just got on with it and got us into our new office.
Very happy with Tom and Jim.
I will forward this invoice to accounts and we’ll get you sorted.
Jim 19 January 2016
Just want to thank the guys Ray, Josh and Tyson they did a great job. Appreciate the effort they put in to make the move as quick and painless as possible.
General Manager 11 Sept 2015
Was wondering where I could place feedback?
I was very impressed with the two movers I had on 6/8/15. 12-230pm
They were so officiant I couldn’t believe how fast & how well they packed & unpacked.
I had a lot of fragile wedding stuff and they took extra care with all my belongings.
We also lived down a very difficult driveway it took them 15mins to get truck down the drive & turned around. I appreciate they turned up earlier and started loading on time.
Thank you so much it made my life so much easier having hired someone. Especially as my fiancé was away at work. Please let them know-they done an amazing job!
Courtney & Nick
11th August 2015
Just wanted to say thank you for the great job the guys did with moving our furniture this morning.
Accounts Manager 21/5/15
I would just like to pass on some feedback regarding the staff we had today. Both staff were excellent. The taller one, who we have had numerous times with our moves was as always helpful, cheerful and willing to help – and always prepared to go the extra mile when we cant make up our mind where to put the furniture! Its a tough job – please pass on our thanks.
MSL TRAINING LTD Dec 10 2014
“…Many thanks to a great team that relocated us to Kerikeri on the 10th March, the guys were fast,efficient and helpful. The shift was a major one for us and went without a hitch, will most certainly use Kiwimove again. Once again many thanks.”
Mike and Lyn Johns, 17th March 2014
“…The 2 guys that turned up were early (which is better than being late!) and were really efficient and got the job done really quickly. Would definitely use you again.”
Jo Godsalve, 11th March 2014
“The movers did a fantastic job and I would highly recommend the company to anyone requiring movers.”
Suzy Clement, 11th February 2014
“Your team was fantastic and we thank you for making what could have been stressful into a smooth transition.”
Alanna, 10th February 2014
“Very efficient movers, thank you!”
Yvette, 10th February 2014
“It was a big day for us to move house last Friday. I would like to say thank you for your staff. The three men were all very friendly, helpful and efficient, (and a lady who rang me for confirmation, she was also very helpful). If I come across someone who wants to move house, I [will] definitely recommend your company. Thank you again, and cheers for your service!”
Ayako Oyama, 22nd January 2014
“A big thank you to the two men who helped us move house today. They were friendly, efficient and very careful with our stuff. Great service, thank you.”
Louise Piatek, 16th January 2014
“I would like to thank to two kind, patient and good humoured gentlemen that helped me move on Saturday. (sorry I can’t remember their names it was a long day). I seriously under estimated the amount of stuff I had, which resulted in these two men having a very long day.
They did not let this bother them, they just continued in the pleasant manner they had started.
Please let them know I am very grateful for their help and that they have inspired me to de clutter, so they need not fear my booking next year when I am ready to move again.
I am very impressed with the service I received. I have used your removal service 4 times in the last 6 years and I remain a loyal customer, informing all my friends and colleagues what a great service you provide.”
Jennifer Newell, 18th December 2013
“Tom and Moana were great guys, and we were very happy with their service (and of course Kiwimove’s)”
Furber, 7th December 2013
“Just a quick note to say thanks for sending the guys to move our furniture on Sunday. They [did] a great job and were very helpful.”
Garry & Robyn Greer, 6th December 2013
“… how pleased we were with your service and particularly the great professional effort from Ray and Josh who were fabulous.”
Donald & June McNally, November 2013
“Everything was excellent !! Thank you”
Emma, November 2013
“The guys did a great job, many thanks.”
Peter Stacey, November 2013
“Very pleased, hassle-free move. Truck arrived on time, guys were very friendly and efficient. We will definitely use Kiwimove again.”
Elly, November 2013
“Just to say how impressed I was with the move, highly efficient &most pleasant young men….The packing went smoothly and remarkably quickly, and the boys were great.”
Dawn Palmer, October 15th 2013
“I would like to thank Kiwimove and your awesome team of lads on the day that assisted Mr. Blinds in their Stock move between their two sites in East Tamaki. An awesome job well done!!”
John, Mr. Blinds, October 11th 2013
“Please thank the 2 guys for me again, they did a very good job this morning and in a timely manner….Highly recommended.”
Joanne Aholelei, October 8th, 2013
“…your team were fantastic. They arrived early, prepared their truck and got to it without any question. They were fast & efficient…. Thank you, Rohan.”
Rohan Ellis, Auckland, September 27th 2013
“Wow where to start? Our experience with Kiwimove was the best we’ve had in many years, your telephonic and booking service was fast and smooth, very precise on dates, times and fee. Was extremely pleased to receive your reminder email as my brain had shut down from all the packing and cleaning.
When “D day” finally came around the two men who came to load up and shift us where polite, friendly, gentle while handling our furniture, moved with ease and speed. They are two wonderful Gentlemen who I would recommend to anybody who is looking for professional service.
Unpacking at the new house, they asked questions about where the furniture needed to be placed, checked out the situation to ensure they could get the furniture in without damage to walls. They were absolutely Awesome, please pass on a special thank to them from myself as I did not get to do it in person …. When it came to paying the bill, well we were left speechless!!! For such amazing service we thought you might have sent the incorrect figures in your reminder email. Such a small amount to pay after such excellent service!! We are going to frame our receipt! …. in future I shall phone you for all our needs. To a wonderful Company and excellent workers, thank you and I look forward to doing business with you in the future.”
Brenda Fobbester, Pukekohe, August 23rd, 2013
“All positive the feedback – Ray and Josh do a great job, very efficient.”
Andrew, Manukau Symphony Orchestra, July 2nd 2013
“… thank you for the move today, Brendan and Richard were excellent, on time and expedient! I also wanted to thank
you for your telephone manner when I spoke to you for the initial quote you were very friendly and accommodating over the phone which made me choose your company over others I had contacted! Keep up the great work.”
Penina Fitisemanu, June 27th 2013
“The Kiwimove boys did a very efficient job on Saturday. No doubt we will use you again…. We have been very pleased with Kiwmove’s previous jobs for Lonely Miaow too”
Marianne, Lonely Miaow, June 24th 2013
“Thanks, Kiwimove, for helping my elderly mum with her shift from Taupo to Auckland. We chose you because you were friendly and helpful from the first phone contact and we were impressed with the way your guys got stuck into the job. Everything was packed carefully and delivered safely, and at the Auckland end this was quite a challenge due to a blown fuse in the new house (we arrived in the dark). All done with good cheer. “
Sally Gallagher, June 24th 2013
“I must say that was the most pleasant moving experience I have ever had! I’m most impressed with your chaps; they were friendly, fast and careful with my stuff. Will recommend you to anyone I know who’s moving.”
Michelle Teiniker, Auckland, June 10th 2013
“Thank you for returning our office gear in storage, can I say that the men were very professional in returning the office gear in good condition, they acted responsibly in reassembling some of the furniture. I have not hesitation in recommending your service to businesses connected to our business. I will certainly pass on to Hon Dr Pita Sharples my feedback and will certainly use your company in the future when relocating, kia ora mai.”
Martin Cooper, Electorate Office Manager, Hon Dr Pita Sharples office, June 7th 2013
“We have now settled in a little and so I thought I had better drop you a line and let you know how pleased we were with our move Friday week ago from Mt Eden out to Maraetai. It was a really wet and horrible day and your guys were absolutely brilliant!! …Thank you – I will definitely be recommending you.”
Marie Trigger, Maraetai, 27th May 2013
“I would like to say that the guys were absolutely wonderful. They were very obliging and had to work under very difficult conditions loading the truck. I would certainly use your company again and would certainly recommend your company to anybody that required a professional group to move their home or office.”
Karen Devereux, Practice Manager, Propellor Property Investments Ltd, 20th May 2013
“Thanks so much to the guys, they were great!”
Maree, 3rd May 2013
“What a fabulous job you have done for me and my family. I am very impressed with you guys, nothing was too much trouble and this was a 3 part move! The lounge suite and 2 x dinning suites were Plastic wrapped so well even the Manager of the Storage King facility in Greerton, Tauranga commented on it! … and it’s all stacked beautifully….
Even though my cousin had misunderstood the time we were to arrive at my mum’s place in the Retirement Village, this didn’t faze Ray he just went and got the key to mums unit from the office and the tall upright freezer ‘miraculously’ appeared in mum’s garage in exactly the right place. “No problem Mrs Tee”.
The guys were already moving me into my flat by the time I arrived in Tauranga and oops the large couch didn’t fit in the door, again “No problem Mrs Tee” off came the door and one of the couch legs and in it went. All the furniture was arranged or re-arranged just where it needed to be. And we made it just before the RAIN. A fantastic experience and please use this as a testimonial.
Thanks to all involved, it was a BIG move for my family but you made it a lot less stressful.”
Caroline Tee, Auckland, April 2013
“Great move, arrived on time and all at a great price. I will recommend Kiwimove Furniture removals after they did a great job moving our piano with great care.”
Charles Monthe, idDesign, April 2013
“Thank you Kiwimove for the great job done yesterday. My move went really well thanks to the efficiency of the two men with the truck-they were well organized and fast workers so I appreciated their skill in safely transporting my precious house lot. I wouldn’t hesitate to use your company again and after 10 moves over the years I can say that this one was the most stress free. Please pass on my appreciation to the two men-and sorry about all those steps….”
Alison, Wellington, April 2013
“Just wanted to thank you for the service you provided for my furniture removal which was completed without any problems, and your guys were a pleasure to deal with.”
Linda Wakeling, Thames, January 2013
“The move went well today and thought some positive feedback is always good. The truck was on time and both guys were very polite and introduced themselves which was a good start. They both worked well and methodical and everything arrived with no damages. Thanks to your professionalism from start to finish it was a good experience for us and will definitely recommend you if I hear of anyone moving.“
Steve O’Kane, Wellington, January 2013
“Please pass on my thanks again to the guys for their hard work yesterday. The whole day went smoothly and it took a lot of pressure off us knowing we were in good hands.”
Jim, Puhoi, December 2013
“…I wanted to say that [the movers] both did an excellent job in moving our belongings. They were both very hard working and careful with our property. Thanks for helping to make our moving day go so smoothly.”
Alison Simpson, 16th October 2012
“We use you guys because you do what you say you will. Great guys with more muscles than me, and flexible thinking on the spot.”
Carol Lovatt, Arthritis NZ, www.arthritis.org.nz, 31st July, 2012